BillWatch AIBillWatch AI · Support
How can we help?
Contact us
Email us with your device, iOS version and what happened. We usually reply within two business days.
Frequently asked questions
How do I try BillWatch before adding my own bills?
Choose “Explore Sample Data” at the end of onboarding, or tap “Try with sample data” on Home. A banner shows while sample data is on; tap Exit to go back to your own bills, which are kept untouched.
How do I add a bill?
Tap Add Bill, then scan a paper bill with the camera or import a PDF, photo or screenshot. Check the details BillWatch found and confirm to save.
How do I manage or cancel BillWatch Plus?
Open iOS Settings → your name → Subscriptions → BillWatch AI. Cancel at least 24 hours before the end of the current period to avoid the next renewal. Refunds are handled by Apple at reportaproblem.apple.com.
I reinstalled the app or got a new device. How do I get Plus back?
Sign in with the same Apple Account and open Settings → Subscription in BillWatch, then tap Restore Purchases if Plus doesn’t show right away.
Why aren't my bills appearing on my other device?
Sync uses your private iCloud account. Make sure both devices are signed in to the same Apple Account with iCloud turned on, and that sync is on in BillWatch Settings → Sync Across Devices.
How do I export or delete my data?
Settings → Data & Privacy. Export My Data creates JSON and CSV files you can keep or share. Delete Everything permanently erases your BillWatch data on the device.
Why does BillWatch ask for my location?
It's optional. An approximate location lets BillWatch factor the local weather outlook into energy-bill forecasts. You can enter a location by hand or turn it off in Settings → Location & Weather.
See also the Privacy Policy.